![]() It’s high time we come to realize that a perfect business model is a balance between profits, employees, and consumers, ensuring Sellers alike and I’m glad to see that Wall Street is paying attention. It comes through crystal clear to customers and EBay doesn’t care about anything other than its profit margins and eventually it wears thin like a pair of fake Louis Vuitton shoes. What a great combination of services and opportunities. wasted $2.5 billion on Skype under the “I better do something to justify my existence plan.” She could have bought the Kinko’s chain for the EXACT The focus is also on large-scale dealers who generally are selling commodity chum) rather than smaller sellers (and buyers) who often deal in unique and higher-priced items. Pilgrim Lack of focus on unique merchandise ![]() Stolen goods, outright fraud, and on and on. Trademark violations, illegal copies, ticket scalping, ![]() The threat of chargebackĪny company buying eBay would have to be willing to hold its nose when they realize how much of eBay’s profit comes from transactions that are illegal. PayPal is less consumer-friendly than Amazon’s payment systemĪmazon’s system is to let you use your credit card on file with Amazon to pay the Amazon-affiliated sellers - so you get the benefit of credit card protection when you buy. Something more appropriate like, “Endless obstacle course of red tape and runaround where you rarely if ever get to talk to a human.” - Ann Cummins If it’s a matter of managing expectations, then eBay should rename their customer support Is a sampling of the complaints from Bits readers.Īs a former middle manager at eBay, I can attest to the company’s ghastly approach to customer support…. The frustrations of merchants on eBay.( UPDATE: That post is here.) Below The company is clearly getting hit by both buyers and sellers. Outpouring of rage at eBay was of the sort we don’t see here for anything other than cellphone companies. I wrote a post Friday with the thought that Amazon should buy eBay, and readers nearly revolted at the idea.
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